Of course! After you place an order we will send you an email with an example of what your final Star Map print will look like. You will have 24 hours to review the email and make any changes to your order. You may also cancel the order within this 24 hour period.

However if you've chosen to pre-approve your order, it will have bypassed the 24 hr wait period and you cannot cancel if the order has already been fulfilled.

We are very sorry this happened! Please send photos of the damage to help@twinkleintime.com.

We have a 365 Day Money Back Guarantee, so if you are not totally satisfied with your purchase send us an email at help@twinkleintime.com with your order number and we will make it right!

Contact us right away at help@twinkleintime.com with your order number and correct address. If your order hasn’t been shipped yet, we will do what we can to correct the shipping address on your order.

Contact us at help@twinkleintime.com with your order number and we will work with you to process the return and refund.

All orders in the USA include free ground shipping. If you need to receive your order sooner we have an expedited shipping option for an additional charge.

Support

Contact Us

help@twinkleintime.com

Common Questions

Can I cancel my order?

My order is damaged. What now?

Refunds & Returns

What do I do if my address is wrong?

How do I return my order?

Shipping Costs

"I wanted to surprise my husband with a star map of when we were married. He was so pleased with it, he cried tears of enjoyment! I think it’s better than the picture shows. Absolutely beautiful!"

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